WHAT WE DO

Welcome to Caldere Associates, your trusted partner for CRM consultancy and implementation services. With over 20 years of experience, we have helped numerous small and medium-sized businesses streamline their operations and achieve their goals using Zoho CRM. Based in Reading, Berkshire, UK, our Zoho experts are dedicated to providing personalised solutions that fit your unique business needs. Whether you need help with implementation, customisation, training, or ongoing support, we are here to guide you every step of the way. Let us help you unleash the power of Zoho CRM and take your business to new heights.

CRM Services

CRM SERVICES


  How can you deliver great customer experiences if you don't know much about your customers?
 
 
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business intelligence

Business Intelligence

Reporting and Business Intelligence (BI) are two different things and should never be confused with one another. Are you curious about what BI can do for you? If not, you should be.
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automation & integration

automation & integration

Your business and your customers are unique. We craft custom functionalities tailored to your enterprise’s singular requirements.
 
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marketing

marketing


  Essential components involve strategy and execution. How can we help you align the customer with your marketing strategy and sales execution?
 
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Training

Training

Learn how to use Zoho products, acquire skills and knowledge, and maximise potential and success. Explore our courses for different needs and levels.
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HOW WE DO IT

Everything we do is made to order.

The CRM industry’s dirty little secret is that all CRM platforms are virtually useless right out of the box.  As CRM & CXM consultants, we adapt them to your business’s unique requirements, challenges and organisational assets. 

While CRM platforms typically give you assembly line-style reports, we build custom dashboards so your company’s most crucial metrics remain at your fingertips in real time.

CALDERE BRINGS DATA PARITY TO THE MODERN ENTERPRISE.

BUSINESS INTELLIGENCE INTERACTIVE DASHBOARD.

Agile companies require more than data for sound decision making; they need insight that reads between the lines of the ordinary spreadsheet.

We deliver 21st-century business intelligence solutions, handcrafted to measure what matters and facilitate the inevitable pivots that often determine success and failure in today’s accelerated and competitive arena.

WHAT THEY SAY

Find out what other people say about Caldere! Read experiences shared by our valued customers. Their words paint a picture of their journey with us, giving you a glimpse into the quality of our service and products. 

WENTWORTH CLUB
The trainer had a good and deep understanding of their subject This course will help me save time and make me more efficient in how I use the software - https://www.wentworthclub.com/
CAPITA ASSURANCE & TESTING
When we had a major database migration, Caldere’s services proved to be invaluable and greatly contributed to the success of the project. We’ve had nothing but excellent customer service, everyone at Caldere are always happy to help. - https://www.capita.com/expertise/it-solutions/it-services/testing-and-assurance - https://www.wentworthclub.com/
PARKES DISPLAY & EXPO
We have been using the CRM system as installed by Caldere in the early part of 2012. The Installation was relatively seamless, and any challenges were dealt with by the software install engineer, who demonstrated an high level of technical ability to work around our existing IT setup. The software was configured and demonstrated by Caldere’s own demonstrator who was excellent both in her skill, understanding of the requirements and suggestions for an optimised setup, and any contact or training questions since with the demonstrator has always been helpful. Since the installation Caldere as a company have been very keen at keeping in touch, advising of upcoming updates or changes, and have completed several software updates on or behalf. - http://www.parkesprintgroup.com/
WORCESTER BUSINESS IMPROVEMENT DISTRICT
Overall good training session adapted to our needs and abilities. The trainer was excellent with their interaction with the delegates, knowledge of their subject and the patience of the trainer - https://www.worcesterbid.com/
HARRIER PNEUMATICS
Our experience of working with Caldere has always been a very positive one. From the initial design stage through development, to full implementation we were listened to and supported at every stage. - https://www.harrier.co.uk/
GREY MATTER LEARNING
We have already recommended Caldere as we found to be very efficient and quick to respond to our requests! - https://greymatterlearning.co.uk/
BLUE STAR BUSINESS SOLUTIONS LIMITED
Very efficient and constantly updated, First class service beginning to end. - https://www.bluestarleasing.com/
BLUESTAR LEASING
Caldere provided a first class service beginning to end, they were very efficient to respond to our requests and we were constantly updated during our project. We found the whole process smooth and informative we would be very happy to recommend Caldere - https://www.bluestarleasing.com/
RUSSELL PUBLISHING LIMITED
I have worked with Caldere for 7 years. Their approach to both their Client’s and System’s is professional and enthusiastic working with you to obtain a clear understanding of your business activity creating a partnership allowing and supporting pro-active business development. Their approach to resolving solutions for my Companies requirements is not only refreshingly effective, speedy but always pleasant and supportive. Their internal structure makes sure you are quickly and effectively guided to the knowledge within their team. After 35 years in Data management I would have no hesitation in recommending Caldere to any organisation looking for experience and support to grow their business. - https://www.russellpublishing.com/
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