act Archives - Caldere Associates

Caldere Leads with the Top 3 CRM Leaders!

By | Act!, CRM, Salesforce, Zoho | No Comments

Of the 20 most popular CRM software packages reported by Capterra, Caldere supports all of the top 3!

Contact us today to talk about which of these are right for your company and how we can get you started quickly and easily. If you are already a user of one of these packages, let’s talk about how Caldere can make your experience even better and help you gain profitability and productivity.

Top CRM Solutions

Act!-Outlook Integration Support: A Case Study

By | Act!, Administrative, Support, Tips and Tricks, Training | No Comments

Have you ever had trouble with your Act!-Outlook integration? Here’s how Caldere helped a client with a difficult issue.

The Client

One of our longstanding Act! clients uses a complex system of several databases and has a few dozen users in total. Their data administrator is what IT support people consider a “superuser”, someone who has more experience and authority than most other people in her company who use the program. She’s smart, and has become knowledgeable enough to train new users and to deal with many common problems on her own. So when she calls us with an issue, as she did not long ago, we know it’s going to be an interesting one!

Act!-Outlook integration supportThe Support Issue

When Act!-Outlook integration is set up and functioning properly, an Act! user can access e-mail from within contact records. They can start an e-mail with a contact by clicking within the contact’s record, the e-mail itself should show in contact history, and so forth. One staff member had lost the ability to use that Act!-Outlook integration functionality.

The data admin knew the usual things to do, of course. First she made sure the staff member had the right permissions. She looked to see whether they were accessing the right database files in the right way, and she asked them whether Outlook itself had had any issues. She checked the staff member’s Act! Preferences to make sure the e-mail settings were correctly set as Caldere had recommended. But then she was surprised to see that E-mail System Setup didn’t show the check boxes for selecting either Outlook or Act! e-mail. The field where the options were normally shown was quite blank. All she could do was close Act! and call us for support.

Diagnosing the Act!-Outlook Issue

We contacted the data admin, and she sat with the staff member to consult while we set up a remote support session on the user computer. First we checked the data admin’s work to make sure we understood what she had seen and done. We confirmed that the options were not appearing in E-mail System Setup, and we made sure all the easiest fixes had been tried (it’s always best to try those first!).

Then we moved on to intermediate-level diagnostics. We verified that the user was running compatible versions of Outlook and Act!, and that there were no known conflicts between the Act! plugin for Outlook and any other Outlook plugins. The user’s Outlook profile looked fine. There were no identifiable compatibility issues between Act! or Outlook and any other software installed on the computer.

How We Solved It

We moved on to the more advanced-level fixes. These can involve fixing damaged programs, editing the registry, or as a last resort uninstalling and reinstalling Act! itself, so they would not have been things the data admin would have tried by herself. One problem that is known to cause the E-mail SystemFinding the way through Setup to show blank is related to Microsoft Visual C++. Since C++ is a Microsoft product, not part of Act!, only limited assistance is available from the Act! vendor’s customer support. We wound up removing the suspected problem redistributable and reinstalling it from a verified good download. We then downloaded and ran a complex batch file that reset several functions and ensured the newly reinstalled redistributable was operating properly.

After applying that fix, we rebooted the user computer and checked to make sure the options appeared in E-mail System Setup (they did, and everyone cheered). We verified that Act! worked as expected once the preferences were set according to our usual operating standards. Then we opened Outlook and verified that the add-ins had been properly installed and were working correctly with Act!. We made sure that the data admin and the staff member understood the issue and that they were happy with the solution, then we ended the support session and let them get back to work.

What We Can Do for You

At Caldere, our tech support team has been working with Act! for many years. We combine our unusual depth of experience and intelligent grasp of systems with a willingness to go the extra mile in identifying and resolving the problems that stop you from being productive. Call us if you’d like us to be your first line of defense when unexpected things happen.


More details about the solution we successfully applied in this case study can be found in the Act! Knowledgebase.

Even More Tools with Act! Premium v19.1

By | Act!, CRM, Maintenance | No Comments

Announcing the NEW eCommerce Connections

Now in Act! v19.1, Premium subscribers can connect directly to popular eCommerce solutions!

eCommerce Connections graphic v19.1

With the new eCommerce Connections, you will be able to:

  • eCommerce Connections History Tab v19.1View your customer purchase history for these solutions
  • From the History tab, view Order ID, Quantity, and price of items in the order, and the order total
  • Send targeted marketing campaigns to groups of eCommerce customers
  • Inform your sales conversations with pertinent details about a customer’s visits and buying habits
  • Boost all of your sales and marketing efforts
  • Start doing all of this without having to install separate apps or plug-ins

New functionality in Act! Companion for mobile users

Users of Act! Companion (first made available in v19) will now have the following additional functionalities in Act! v19.1 to eliminate needless picks-and-clicks and to enhance productivity on the go:

  • Quickly create a History from the Business Card view
  • Use @ mentions to associate history (meetings, events, calls, notes, etc.) to contacts or other users

Take advantage of multiple quality enhancements 

In response to user feedback, Act! v19.1 has put out several updates that you’ll want to incorporate into your installation. Make sure you have all of the new functionality and experience enhancements that make Act! the right solution for your business.

Contact us to learn more about how to upgrade to v19.1 and get the latest technology working for you!

Great Power BI Updates for the New Year!

By | Power BI | No Comments

Just before the new year Microsoft made some great Power BI updates, especially to their Power BI mobile apps. These new updates include:

  • New capability to share an annotated report by adding inking, text or symbols to a snapshot of any dashboard tile. This update has improved the menu and user experience to make it even easier and quicker to annotate and share. We can add a call to action on a specific metric and share the annotated snapshot over email, text or any other social apps. In addition, when we share a snapshot via email, Power BI will also generate a deep link to the tile or report. For example, Act! users viewing their closed-lost opportunities will be able to make annotations on the diagram.
  • Geofiltering for reports on Android devices.
    Earlier this year Power BI introduced the ability to filter reports based on the user’s current location for the iOS app. Now we can also use our Android device to filter reports by our current location. When using this app, we can filter our data by our country, state or city. As long as we are using the app, the filter will remain in effect in the reports to which we applied it. Act! users will now be able to section their Act! contact list data within Power BI.
  • Improvements to existing features:
    • Visual Links
    • Apple Watch integration
    • Offline background refresh adjustment to reduce mobile data consumption.

These new Power BI updates allow us to make sure our dashboards are always up to date, just by marking them as favorites.

Customise Your Web Info Pages

By | Act!, CRM, Tips and Tricks, Training | No Comments

Get even more info in Web Info!

The Web Info tab in the Contact Detail Page is a powerful way to pull in Internet information that pertains to your contacts. The included links perform searches based on the information found in your contact record. You can search for a contact’s Internet presence in several social media networks, find news or location information in Google News and Google Maps, and link to the contact’s website. We covered how to access and use the basic Web Info functionality in this recent article.

In that article, I promised to show you how to add more functionality to the Web Info tab. You can add links to different pages. You can use existing links as templates to create similar links that draw from different fields in your contact record. You can remove links if they provide no useful information for your database. The way to do this is to access the Edit Links functionality on the Web Info tab.

How do I add a new link?

First, you need to remember that the Edit Links functionality affects the Web Info page of every contact in your database. You don’t have to use a link if it doesn’t pertain to a contact, but the link will be present on the Web Info page anyway. Also, if you delete a link, it deletes that link for every contact.

Let’s look first at an example of adding a link type to the list. Maybe you’d like to add company information from your Hoovers Online subscription to the available links shown from within your contact. (Hoovers is one of the websites that are useful for sales people who want to prequalify prospect companies, or who want to find the names and contact information for their key personnel.)

  • First, navigate to the Web Info tab of your contact’s Detail Page, and click Edit Links on the left.

  • The Edit User Links dialog box will appear. To begin adding your new link type, click Add.

  • A new line will appear in the list. Enter the new link type name in the Site Name column. Double-click the next space to activate it, and enter or paste the link to the page (in this case, the Company Search page) in the URL column. Click OK to exit.

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  • The new link will appear in the list with the name you specified. Clicking on it will bring up the page associated with the URL you entered. Act! will insert the new link name alphabetically into the list after you refresh the page.

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OK, that’s simple. How do I make a more advanced link?

The first way to make a more advanced link is to write HTML code into your link. To request Act! to perform a search automatically when you click on a search page link, instead of just bringing up the webpage, you need to know a little about how the webpage performs a search. In the case of the Hoovers website, the code for the search functionality is http://www.hoovers.com/company-information/company-search.html?term=caldere%20associates where the section ?term=caldere%20associates means “use Caldere Associates as the search term”.

In order to make Act! automatically search on the contact’s Company on the Hoovers site, you will use ?term= plus the Act! code for the Company field to construct your new link. The field code is {Company}, so the entire advanced link will be http://www.hoovers.com/company-information/company-search.html?term={Company}.

  • Enter the entire new link you constructed into the URL column of the Edit User Links dialog box for the Hoovers Online link, and click OK to complete the edit.

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  • Clicking the new link will bring up the page with the search automatically performed on the value in the Company field.

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What about Advanced Edit?

Advanced Edit is just a way to build a custom link without having to remember how to type in the Act! field codes. You can edit an existing link, or you can copy and paste an existing link with a new name, then edit the new link. For example, let’s say I want to create a new Google search type that searches not on the contact name, but on the company. To narrow the search results, I’ll include the city in the search term, too. Here’s how to proceed.

  • Click Edit Links to bring up the Edit User Links dialog box. Double-click the URL of the existing Google Search link to make it live, then copy the URL. Click Cancel. Click Yes when asked whether you wish to discard your changes.

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  • Click Edit Links again to reopen Edit User Links. Click Add and create a new link, Google Company and City, using the URL you copied. Click OK to save your new link. Click Edit Links again, then click once on your new link. Click Advanced Edit… to open the Advanced Edit dialog box.

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  • In the Source URL section of the Advanced Edit dialog, carefully edit out {Contact} from the text box. Leaving your cursor at the end of the URL in the text box, make sure Contact Fields is selected in the Select Fields section.Choose Company in the list, then click Add to enter {Company} into the URL. Type a space after {Company}, because in Google Search, search terms are separated by a space. Then click City and Add to enter {Cityinto the URL. (As a check, you will see the Act! Field Name entered below. The example values from your contact are shown in Example Value. Each contact will have its own values for Company and City and the search will use the values for the selected contact.)

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  • Click OK to save your changes. When you click the new link, it will automatically perform the search you set up based on the fields you chose (yellow rectangles).

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Why Do You Need CRM? Top Six Reasons

By | Act!, CRM, Tips and Tricks | No Comments

Here’s what CRM really is

Businesses often use CRM (Customer Relationship Management) technology without a clear understanding of why they should use it, or even what it is. As a CRM professional, I often have trouble explaining to people what it is I do. My mother-in-law, in her mid-60s, understood when I told her, “Imagine if your Rolodex automatically kept track of every contact and every meeting you had with the people you dealt with in your business, and let you search within all that information for things you need to know” (she’s a smart lady, but she’s not a data professional). Since we at Caldere are professionals who use, maintain, and administer data, and you probably are too if you are reading this blog, we need to understand CRM a bit more technically.

Salesforce Europe provide a good starting definition:

Customer Relationship Management (CRM) is a strategy for managing all your company’s relationships and interactions with your customers and potential customers.

On a deeper level, Bain & Company think of CRM as a process that companies use to understand and react to their customers:

CRM technology allows firms to collect and manage large amounts of customer data and then carry out strategies based on that information. Data collected through focused CRM initiatives help firms solve specific problems throughout their customer relationship cycle—the chain of activities from the initial targeting of customers to efforts to win them back for more.

Clearly CRM technology is something that modern businesses need if they are to keep up with the information they gather daily about the people who are most important to them.

Some top reasons why businesses need CRM

6. Your paper “solutions” aren’t good enough anymore

Are you one of those people who has to have the latest TV and mobile phone, and perhaps a cool laptop to take to the coffee shop, but in your office you make do with collections of business cards and 3-ring binders full of notes? CRM technology is as critical to business as Google is to using the Internet. You can’t tap a phrase into a file cabinet and have it arrange your information so that it shows just the contacts who meet your criteria. You can send a paper marketing mailout, but you won’t get the attention of people who check their email twenty times for every time they check their post.

5. You don’t need to worry that you’ll lose your data

Office administrators know how vulnerable your paper notes are to being mislaid, misorganised, or discarded. IT professionals, similarly, know how vulnerable data is even when it is stored on your laptop or desktop, or on your office server. Servers can crash. Hard drives can fail. But a good CRM solution, administered by a good CRM provider, will be structured in a secure manner on servers that are maintained and backed up regularly. The advent of cloud computing brings you data anywhere and anytime, so long as you can access a connection. No matter where you are in the world, the critical customer data you gather is immediately accessible to your colleagues in every other location where you do business.

4. Your information is centralised

Similarly, customer and client information does nobody any good when it is locked into separate laptops accessible only to single users. Emails are usually stored in a single system, but are invisible to other people who work with the same clients. Communicating through a CRM system allows everyone in your organisation to see and keep up with what is happening to your relationship with a given client. Nobody has to look unprepared or uninformed because they missed the latest discussion or a critical meeting. Every piece of information can be made available to everyone who needs to know.

3. You can understand the past

There’s really no good way to look back into the history of your relationship with a customer without using CRM technology. If you want to look back in time and understand how things have progressed, you need a solution that tracks all of their communication… their sales history… their feedback… their issues. You’ll be able to save clients by knowing how to anticipate their needs and forestall common problems. You’ll be able to create marketing materials based on purchase and communication history.

2. You can coordinate the present

Using what you’ve learned about the relationship you have with your customers, you can make your business into a responsive and confident authority. You can design programs that give your customers the right kind of customer service experience. You can get sales and support staff talking to each other so that they can work together to give customers what they only guess they’ll need next. You can use customer feedback to tell you where your resources are best spent. You can use past sales history to suggest what potential maintenance issues a customer might be facing. In addition, you can plan your time using built-in calendar and task management so that every process is done right the first time.

1. You can foretell the future

Once you understand the past, and know what to do in the present, you will have a reasonably good idea what your efforts now will give rise to in the future. Things that used to come as complete surprises will be explainable, and you can plan for them, when you know why and how they happened. The better your data is in your history, and the better you track your campaigns, projects, and events, the more you can know about what is likely to happen in days, weeks, or months… with respect to individual clients, client companies, locations, or entire markets with which you have a relationship. New technology such as Business Intelligence (BI) can give you even more detailed predictive analysis to make the future much easier to plan for and to help you ask the right questions of your valuable data.

How can my company get more out of CRM?

Every company has some sort of customer relationship management system, even if it’s just a few accounts held in the CEO’s memory. Caldere, experts in CRM technology, can help you evaluate your current system and show you ways to better organise your data so it is more transparent and accessible. Effective, powerful solutions are available for every type of organisation. No organisation can afford to fall behind when it comes to managing their relationships with their customers. Contact us for a meeting and demonstration so we can show you what the current state of the technology is, and find the best solution for your needs.

Improve Your “Social” Life with Web Info

By | Act!, CRM, Tips and Tricks, Training | No Comments

Why should I use Web Info when I already use Social Updates?

In our previous post, we showed you a quick and simple way to link your contacts’ Facebook and Linked In social media profiles to their record in your Act! CRM database by using the Social Updates tab. But your contact has more online presence than a Facebook and Linked In account. They use email. They have a personal or professional website. They have a physical location where they might meet with you. Other people might write about them, such as investment sites or feedback forums. You can link to all this by using the Web Info tab.

Like the Social Updates tab, the Web Info tab uses Internet Explorer to open the Internet information you want to associate with your contact. All it takes is a few clicks. You can even tell Act! to link to additional information you specify (I’ll be covering this in an upcoming blog post). All of this will be included in your contact record and accessible from within Act!.

Sounds good! How do I do that?

Start by accessing your contact’s record in your Act! CRM database.

  • Login to your Act! database. Navigate to the Detail View of a contact whose Internet information you wish to view.

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  • Click the Web Info tab.

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  • Choose one of the User Links on the left side of the tab to view that page on the Internet. In the example below, I’ve chosen Google Driving Directions. Act! entered the contact’s address automatically as the destination (yellow rectangles), and I entered the starting point.

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Contact’s Website will bring up the URL of the contact if it is listed in the Web Site field, and if the page is working (the example site is real, but there is no information in it). Google Maps will automatically show you the location in the Address fields. Google News Search will bring up a search in Google News with your contact’s name (the Contact field) as the search term. Google Search will perform a basic Google search on your contact’s name.

For other choices under User Links, you may need to enter some information when Web Info brings up the web page. You may already have Facebook and LinkedIn configured on the Social Updates tab, but they will not necessarily be configured the same way here.

How do I change what I see on this tab?

There are some controls at the top of the tab that allow you to work with what is presented.

  • The four buttons at the top of the tab are the same as Back, Forward, Reload, and Stop Load in your regular browser.

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  • Choosing Open Browser will open an external instance of Internet Explorer to the selected page. Copy Link will copy the URL of the selected page so you can paste it into a different browser or into a document.

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  • If you have opened a search result from one of the search pages, or navigated to an interesting web page, clicking Attach Web Page will insert the selected URL into your contact’s History so you can refer to it later.

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  • Clicking Increase Tab Size temporarily increases the height of the tab so that it covers the Detail Page information and gives you better visibility of the web page. When the tab is expanded, Increase Tab Size changes to Decrease Tab Size. Clicking Decrease Tab Size resets the tab to its original size.

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That’s great as far as it goes, but didn’t you mention I could include additional information?

Yes, you can customise your User Links! You can change existing links, use existing links as templates to make similar links based on different fields, or add new links based on useful information. Since this functionality is a bit more complex and some changes involve simple coding, I’ll cover that in another post. You’ll access this functionality through Edit Links.

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Click this link to access the next post about how to use Edit Links to add more info to your Web Info!

Final Upgrade Notice for Act! v16 Users

By | Act!, Maintenance | No Comments

Support centerSwiftpage support is being discontinued for Act! v16!

Beginning in December 2016, Act! v16 customers will be unable to purchase additional licenses for Act! v16. Swiftpage will stop supporting this version. As we approach this date, users of Act! v16 should consider this the right time to upgrade to Act! v18 and take advantage of better functionality, resolutions of known issues, and continued Swiftpage support.

What’s in the new upgrade?What's New

  • Increased compatibility with platforms we use every day, such as Windows 10 and Office 2016.
  • New features and enhancements introduced in later versions.
  • Connection to hundreds of business-critical tools and applications, including PayPal, using Act! Connect.
  • Numerous improvements to performance and usability, introduced to increase efficiency and enhance your user experience.

Upgrade now!To discuss the best upgrade options for your business, contact us now!

Limited time loyalty pricing ends November 30, 2016. Flexible pricing and deployment options are available.

Please call +44 (0)118 945 6220, email info@caldere.com, or use the message form to contact us via the site.

Contacts Tell All in Social Media… Are You Listening?

By | Act!, Tips and Tricks, Training | No Comments

How much easier would your job be if you had a way to use social media to:

  • See and interact with your contact’s LinkedIn and Facebook sites directly from within their contact record in your database?
  • Engage with your contacts by reacting to and commenting on their posts, sending messages, and encouraging them to use their social media to keep current with you?
  • Monitor your contacts so your sales and marketing can provide them with the right communication at the right time?
  • Identify prospects linked to your contacts by “friend” and “connection” links, and expand your network by associating with them?
  • Help you fill in the blanks in your contact records?
  • Use what your contact says about themselves and their lives to discover their interests, needs and wants, and to use note-taking and history functionality to personalise your offerings to them?

Did you know Act! already has a quick and simple way to allow you to do this? You don’t have to purchase or program anything. Just access the Social Updates tab from within your contact’s record. The Social Updates tab uses Internet Explorer to give you access to LinkedIn and Facebook.

Here’s how to use it:

  • Login to your Act! database. Navigate to the Detail View of a contact whose LinkedIn or Facebook profile you wish to view.

Navigate to your contact's Detail View

  • Click the Social Updates tab.

Click the Social Updates tab

  • Click either LinkedIn or Facebook, depending on which social media profile you wish to view for the contact. Then click the matching search result shown in the tab to bring up their profile. Note: You may be prompted to log in to your Facebook or LinkedIn account if you do not already have Internet Explorer configured to remember your login. If so, log in before proceeding to the next step.

Choose LinkedIn or Facebook and select the correct record from the search results

  • After verifying that you have accessed the correct profile, click Remember This Page to save the page so that it will automatically open when you return to the contact’s Social Updates tab.

Click Remember This Page to create a link between the contact and the selected social media page

  • If desired, repeat the same process for the other social media site.

Choosing Facebook

Note that in Facebook, if you are already “friends” with the contact, you will be able to see their page and their publicly shared content without any trouble. However, if you are not “friends” with the contact, you should click “Add Friend” in order to also see what they share with people they are connected to.

Important to know:

It is not possible to remove the association so that there is no longer any link. However, if you want to change the link, you can browse to a different page and then click Remember This Page so that you associate the new page with the Act! contact.

What if the Social Updates tab stops showing the right page?

If after some time the correct page is no longer displayed when you click LinkedIn or Facebook, then it is likely that the URL of the correct page has been changed by the social media site. Try to search for the page again in the site using the contact’s name. If you find it, open it and click Remember This Page to associate the new, correct URL to the contact.

What if I want to link to other social media pages besides LinkedIn and Facebook?

It is possible to link to another social media page, such as Twitter or even the contact’s own website, from within the contact record, but you cannot use the Social Updates tab to do so. Instead, you can use the Web Info tab. The Web Info tab allows you to specify a list of pages that you want to associate with the contact, or that you might find useful to have at your fingertips when working with the contact.

Continue to the next post about how to use the Web Info tab to link to other sorts of information about your contact!

Time Management (and Tomatoes)

By | Act!, CRM, Tips and Tricks, Training | One Comment
By Meeta Gargav

It’s October, which means it’s supposedly a time of mists and mellow fruitfulness. I’m not sure about the mists, and as for the mellow fruitfulness, all I can say is that my greenhouse tomatoes are still looking decidedly green and unappetising. I had such hope for them when I sowed the seeds back in March. Ah well, there’s always chutney as a standby – again.

So, what else does October have in store? Of course, Bake Off is already back on TV (sadly without any recipes for what to do with a ton of green tomatoes!). In terms of events to plan for, we’ve got Diwali just a few weeks away, followed by half-term at the end of the month, then Halloween and then Bonfire Night.

After that little lot all attention switches to the big event that happens every year in December. Don’t worry, I’m not going to name it, but it’s a shocking revelation to realise that there’s just a little over 10 weeks until the big day. Seems like an age but you know it’s going to be on top of us before we know it. One lesson I’ve learned from previous years is to start planning as soon as possible to give yourself as big a head-start as you can, and that, with everything else going on, requires some pretty good time management.

My planning arrangements for Christmas (there, I’ve said it) can just as equally be applied to the office environment, where time management is even more critical to meeting deadlines. Any tools that can assist in achieving targets have to be regarded as a good thing. This reminded me of some recent findings I saw published by Forrester Research. They showed that:

24% of respondents are NOT using any CRM system … and of those that do use CRM, up to 60% fail to meet expectations.

So, to summarise, one in four people aren’t using a CRM system. If we save 15 minutes a day, we are saving a full day every month. Think about the time we spend looking for emails or setting up activities:

The minutes add up faster than you think!

Some of the benefits to be gained from using a CRM system include the following key point: Act! is fully integrated with Microsoft Outlook, which means we can send emails straight from Act! Think of how much time that could save.

In order to do this, you’ll need to set it up as follows.

  • From the Contact List View, highlight the contact name that you want to email. Right click on that name.

Highlight the contact name that you want to email. Right click on that name.

  • This will bring up the shortcut menu where you need to select Write -> Email. This will then open up a ready addressed email for you to write.

This will then open up a ready addressed email for you to write.

  • Once you have finished writing the email, click Send and, hey presto, you will automatically be returned to your Act! database.

E-mail shown in Contact History

What’s more, the email you have just written and sent will be attached to the contact card within the Act! database. Nothing could be simpler.

There are a few other ways to access email from Act!.

  • From the Contact Detail View, click on the email address within the E-mail field:

 From the Contact Detail View click on the email address within the “E-mail” field:

  • From the Contact Detail View, right click your mouse on a blank area. This will bring up the shortcut menu where you can then select Write -> E-mail:

 From the Contact Detail View right click your mouse on a blank area. This will bring up the shortcut menu where you can then select Write -> E-mail:

  • Within the Contact Detail View, go to the top menu bar and select Write ->Email Message:

 Within the Contact Detail View go to the top menu bar and select Write ->Email Message:

Try each of them and see which one you prefer. Hope it helps you save a little time.

Meanwhile, I need to start preparing myself for Diwali. Oh, and maybe I should think about planting my tomatoes a little earlier next year.

Now then where did I put my recipe for green tomato chutney?

How Can We Help?

Find out how Caldere can help you to build a more successful business:
Call +44 (0)118 945 6220 and speak to one of our dedicated specialists.

Contact us!