Act! Premium v20 (access via web or mobile)

Server System Requirements:

Higher specification PCs and networks will improve performance, and may be recommended for certain Operating System choices. Consult Microsoft documentation for more details.

  • 4 GB available hard disk space
  • 1280 x 768 or higher resolution monitor
  • Broadband Internet connection
  • 2 GB system memory, 4 GB for 64-bit OS
  • 1.8 GHz processor
  • Network Interface Card
  • Router and/or Firewall that supports IPv4 NAT or IPv6

Supported Operating Systems:

Anti-Virus products are recommended but should be disabled during install and re-enabled afterwards. As with any Anti-Virus product, some configuration may be required for Act! to perform properly.

  • Windows Server 2016 (64-bit)
  • Windows Server 2008 R2 (64-bit) Server Core installations of Windows Server 2008 R2 are not supported
  • Windows Server 2012 (64-bit)
  • Windows Server 2012 R2 (64-bit)
  • Windows Server 2011 SBS (64-bit) Only for supported for upgrades, not new/clean installations of Act!
  • Windows 10 (32-bit and 64-bit)
  • Windows 8.1 (32-bit and 64-bit)
  • Windows 8.1 Pro (32-bit and 64-bit)
  • Windows 8.1 Enterprise (32-bit and 64-bit)
  • Windows 7 SP1 (32-bit and 64-bit)

Database Server:

Act! Premium uses SQL Server® 2014 Express or your existing installation of SQL Server 2008 R2 or newer. If you would like to use a different edition of SQL Server other than the one provided, please consult Microsoft documentation for specific hardware and software requirements for that edition.

Supported Browsers:

  • Microsoft Internet Explorer® 11
  • Google Chrome™ Browser for Windows
  • Google Chrome™ Browser for Mac

Supported Office Integrations:

  • Microsoft® Office 2016 and 2013
  • Microsoft® Exchange and Office 365 for contact and calendar synchronisation
  • .NET 4.0 (required for integration features only)

NOTE: Office 2010 is no longer supported in Act! v20.1.

Mobile Client System Requirements

  • Safari® for iPad®
  • Safari® for iPhone®
  • Google Chrome™ Browser for Android
  • Internet access to Act! Premium for Web IIS server

SQL Server Edition Recommendations:

SQL Express limits processor use to a single CPU but allowing multiple cores, memory used by SQL to 1 GB, and the size of your data file to 10GB. For this reason, we recommend SQL Standard for any deployment over 20 users or 5 GB in size, allowing for growth. Individual performance may vary based on actual database size, hardware variations, and product usage.


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