We offer a wide range of support options. Your CRM is a central part of your business. Support is essential and we understand this. Our support desk is UK based, in order to give you quick response times.
Your business may suffer if your CRM is not available for an extended period of time. Should a problem arise, you will want everything up and running as soon as possible.
At Caldere all our support team are fully Certified Act! product specialists and have over 20 years experience working with Act! between them. This enables us to provide support to even the earliest versions of Act! through to the latest version.
Once a project is completed, we provide a range of contact options, including landline and mobile telephones, as well as email addresses. We want to ensure that we respond to your support requests as quickly as possible. The support that we offer includes:
Why Caldere Act! support?
Because you can pick up the phone and speak to us directly. If you are happy for us to do so, we can gain remote access to your system, so that we can see what you are seeing. Wherever possible, you will find that you are talking to people who know your company and your CRM solution.
Find out more by emailing us or calling us on 0118 945 6220.