Act! v18 brings a host of compatibility and productivity enhancements, a fresh, modern look for Act! Premium for Web, new Act! emarketing administrative features and much more. Act! v18 is focused on stability, including full compatibility with Windows 10 and Microsoft Office 2016. Freedom of choice has been at the heart of Act! from the very beginning. Act! Premium Hosted offers the widest range of CRM options, whether you want an on-premises installation, hosting in “your cloud”, or high-performance hosting by Swiftpage.

What’s New in Act! v18: 

  • Collaborate: Keep your team up-to-date on the latest contact and activity details, automate best-practice sales processes and send targeted email marketing campaigns from in the office or on the road.
  • Enhance Productivity: New Outlook sync options, integration with popular business tools and more Smart Task options help you save time and stay organised.
  • Automate Best Practices: Save time and drive consistency by automating sales processes and follow-up activities based on dynamic criteria you define.

Key Act! Features:

  • Deploy Everywhere: In the cloud, on your server, using mobile functionality, or even offline.Act! CRM Connecting departments Act! v18
  • Instant Search and Access: Basic and advanced searches return the exact customer relationship data you need.
  • Take Action on Leads: The sales process captures detailed progress notes, includes your product and service details, and visualizes closing probabilities.
  • Manage Data Security and Sharing: Facilitate collaboration within and between teams of multiple sizes, and set access by employee profile and customer information.
  • Administer and Maintain Efficiently:  Save time with Silent Install administration and activation, and take advantage of automatic backup, maintenance and synchronisation options.
  • Achieve Better Organisation: Revolutionise the way you manage your day with a convenient, virtual notepad you can use with or without opening Act!.
  • Improve Marketing Effectiveness:  Use Act! emarketing to create and send email and drip marketing campaigns, track open and click-through rates and manage opt-outs.
  • Be More Productive: Schedule and track meetings and activities. Tasks, including cleared tasks, appear as history with your customer relationship details or can be rolled over to the next day.
  • Personalise Act: Reflect the way you run your business by designing views, adding fields and tabs, editing drop-downs and customising templates.

Act! v18 Productivity Connections:

  • Microsoft Office 2016 integration, including Outlook
  • Improved Act! Premium for Web experience, with stability improvements and bug fixes at its heart
  • A simple and efficient look for Act! Premium for Web, without sacrificing functionality
  • Expanded browser support for Chrome and Internet Explorer 11
  • Enhanced Act! emarketing, including administration for e-marketing user roles and new filters for Call Lists

Act! v18 continues to focus on best practices, facilitating the automation of sales and marketing processes to help you streamline operations, increase efficiency and improve communication.

Read more: Act! Premium v18 Product Brief

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